Refund policy


  • Contact us for a return authorization before sending anything back; we will reply within about 3 business days with instructions.
  • New, unopened items can typically be returned within 30 days of delivery for a refund of the product price; shipping is not refunded.
  • Opened products are not refunded unless deemed defective under their quality guarantee.
  • If your return is because you change your mind, or submit your address in error, you pay return shipping and shipping paid originally is not refunded.
  • Certain situations can incur restocking fees (especially repeated failed deliveries, unclaimed/returned‑to‑sender packages, or “unauthorized” returns), and refunds are limited to the original purchase value.